We offer several devices and services to support your hearing and visual assistance needs while enjoying films at The Grand.
ASSISTIVE LISTENING - Headsets with enhanced audio
NECKLOOP FOR T-COIL USERS - Device plugs into our headsets
CLOSED CAPTIONING - Caption devices at your seat
AUDIO DESCRIPTION - actions on the screen are described to listener via headset
OPEN CAPTION WEDNESDAYS - watch films with captions without extra equipment
All our devices may be borrowed free, but please be prepared to leave your ID with the box office to check out a device.
Hearing Assistive Devices
We provide wireless headphones to enhance film audio. You can also try bringing your own headphones (2.3 or 2.8 Mhz) if you prefer. We also have neckloop technology to connect to your T-coil equipped hearing aids to the headsets.
NECKLOOP FOR T-COIL USERS
We provide neckloops for those with T-coil technology in their hearing assistance devices. Simply switch your hearing device T-coil on, insert the 3.5 mm jack into our headsets, and adjust volume on headset and neckloop
For those who need or prefer captions, we provide a captioning device that sits in your cupholder and makes captions available right at your seat, 365 days a year.*
For those with visual impairments, we stream Audio Description tracks to our headsets when they are encoded with a film. If you aren’t familiar with Audio Description, here is a good resource, including a list of films with AD: American Council for the Blind
. Most major releases provide AD tracks. NOTE: Some of our classic films or one-time screenings may not contain narration. We obtain films with AD whenever possible. Contact us for information about a specific film.*
Check in with our house managers at the Box Office and you'll get instructions on how to use your preferred device, or combination of devices.
*Please note that some films will not have CC or AD capability. Please contact us at email@example.com or 253-593-4474
to find out if a film is CC or AD capable.
ACCESS DEVICE INSTRUCTIONS
Open Caption Wednesdays
In order to best serve our patrons who are deaf or hard of hearing, or prefer viewing with captions, we present our films with open captioning each Wednesday. We include this service on as many films and on every screening that we can so patrons can enjoy a captioned film without extra equipment.
WHAT IS OPEN CAPTIONING?
Open captioning is a text display of words and sounds heard during an event. The display is positioned in such a way that it is open for anyone to see in all four of our theaters. It is considered passive assistance, a service that is there to use or ignore.
WHO IS IT FOR?
Open captioning is a service provided for people with hearing disabilities who use assistive listening devices, hearing aids, cochlear implants, sign language and lip reading. About 10-15% of the population is hard of hearing or deaf. Hearing loss is not the only reason why people use captions; in fact, the majority of people who use closed captions at home aren't hearing impaired.
We understand that captioning can be distracting for those who do not use it, but we are committed to making The Grand Cinema a welcoming community space for everyone. If you do not use the captions, we appreciate your consideration for those who do.