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CORONAVIRUS/COVID-19 INFORMATION


MARCH 20, 2020 | 12:00 pm

The News Tribune: "Tacoma nonprofit cinema shuts operations, lays off workers because of coronavirus outbreak"

“Now is a better time than ever to donate to keep our nonprofit alive. Let us know that we have your support.”

Please consider making a donation here, or purchasing a membership (all new memberships purchased during our closure will begin when we re-open). Stay connected with us through social media via InstagramFacebook, and Twitter. Thank you as always for your support—moviegoers, members, volunteers—we are nothing without you! We look forward to sharing the magic of cinematic experiences with you as soon as we are able to re-open. Take care, Tacoma! 


MARCH 17, 2020 | 12:31 pm

As you likely know, our theater is temporarily closed following Governor Inslee's latest proclamation. Read more here, and see below for previous updates in response to the novel coronavirus. The Grand Cinema offices will be closed until further notice beginning Monday, March 23. There will be no staff on site after this Friday. Please read below for how this affects pre-purchased tickets, online store orders, and memberships. 

Options for pre-purchased tickets:
  • Consider your ticket purchase a donation to The Grand,
  • Reach out to us at 253-593-4474 during business hours through this Friday, March 20, with your credit card number and we will refund your purchase.
We are only able to offer refunds, not ticket swaps, as we don't know when we will be operating again or what films will be shown.

Online store:
  • Any orders placed after Friday will be processed after we re-open.
Memberships:
  • Any memberships purchased while we are closed will be set to begin once we re-open. 
Additionally, we are holding a concessions flash sale through this Friday. We have delicious perishables from local businesses Ice Cream Social and Main Street Cookie Co. that will sadly go to waste soon. Ice cream is $4 and cookies are $3, cash only, business hours through this Friday. Please call 253-593-4474 so we may assist you at the door.

Thank you for your continued support during this time. Once again, we cannot understate how important the arts are, and how crucial your support is in keeping us going. Please consider making a donation here, or purchasing a membership (as above, no time will be lost for memberships purchased during our closure). Stay connected with us through social media via Instagram, Facebook, and Twitter.


MARCH 16, 2020 | 2:06 pm

Following Governor Inslee's directive to temporarily close all restaurants, bars, and recreational facilities in Washington state, we are now closed until further notice.

A message from Executive Director Philip Cowan:

Our closure is especially hard because so many people in the community use us as an escape from what is going on in the world. We could all use that more than ever these days.

It is hard to know how long The Grand will remain closed, but our guess is the general media will guide the decision making: when things broadly improve in our community, we will be there with great films to welcome you back. As with any business that is experiencing closure or slowdown, we will need your support.

We’ll post on our website and social media when more information is available. Thank you for your continued sustaining support of the non-profit Grand Cinema. Consider making a donation here, purchasing a membership, or buying gift certificates or merchandise from our online store.


MARCH 13, 2020 | 2:18 pm

As you know, coronavirus is impacting our entire region’s health and economy in an extraordinary way. In order to comply with Governor Inslee’s orders and recommendations and to protect the health and safety of our patrons, as of Monday, March 16, The Grand Cinema will close operations, with a few exceptions, for at least two weeks.

It is with great reluctance we are announcing this closure, but as a major community arts organization, we are committed to pitching in to slow the spread of coronavirus/COVID-19. 

Because of the unique nature of two special screenings, we will remain open for the following shows. We will screen these films simultaneously in all four theaters so our attendees may seat themselves apart from one another.

Miss Fisher and the Crypt of Tears
Friday, March 20, 6:30pm
Saturday, March 21, 6:30pm
Tuesday, March 24, 1:30pm, 4:00pm, 6:30pm

Fantastic Fungi
Thursday, March 26, 6:45pm, 7:00pm

All additional screenings are postponed/canceled and all volunteer shifts are suspended. Some of the films we are currently scheduled to screen may come back, but we are uncertain as to when.

If you have pre-purchased tickets, you have some options:
  • Consider your ticket purchase a donation to The Grand,
  • Email us at info@grandcinema.com to ask about refund options, or
  • Reach out to us at 253-593-4474 during business hours M–F with your credit card number and we will refund your purchase. 
We will have a staff member present to take your calls during the closure.

Our annual 253 Short Film Party is still scheduled for May 8, 2020, and all events and screenings beyond May 1, 2020 are currently planned to occur, subject to further notice.

Obviously we are all disappointed to bring you this news, and hope our hiatus is brief. However, we consider it our civic responsibility to help defeat this very dangerous virus together. We hope to open as soon as possible, and look forward to seeing you again. We will continue to bring you updates when available.

If you are able, please consider donating to organizations dealing directly with aid to those most impacted by the coronavirus such as food banks and those providing relief for houseless citizens.

Please also consider supporting The Grand Cinema, a 501(c)(3) nonprofit organization, and make a donation here


MARCH 2, 2020 | 11:52 am

On March 11, 2020, Governor Jay Inslee and other regional officials announced new emergency orders in connection with the recent COVID-19 outbreak. The staff and volunteers at The Grand Cinema are complying with the Governor’s requests and other related recommendations to PITCH IN and keep our community safe. Your safety and health are of the highest importance to us, and we are making extra efforts to slow the spread of Coronavirus. Here are the current measures we are taking to prevent the spread of infection and support your health when you join us for films this month.

Extra cleaning. Employees and volunteers are cleaning and wiping down touch surfaces like counters, door handles, and railings more frequently. Concessions volunteers are using gloves to serve you. We have a nightly cleaning service paying extra attention to all of our frequently touched areas.

Screening for symptoms. We are screening all employees and volunteers for COVID-19 symptoms daily (fever, cough, shortness of breath, sore throat).

Limit on seats. We are selling no more than 50% of our seats per theater to allow social distancing during screenings. Thank you for your understanding, as popular showtimes will fill up quicker than usual.

Take care to protect yourself:
  • Consider if you are in a vulnerable group according to the Washington State Department of Health and CDC. Individuals who are ill or in a vulnerable group should consider to attend another time (and contact their health provider)
  • Frequently wash hands for at least 20 seconds with warm water and avoid touching your face. Restrooms are available in both the main lobby and lower lobby areas for your use. Use a paper towel to turn off water and open and close doors
  • Do not shake hands or elbow bump, waving works great!
  • ONLINE PURCHASES/CREDIT CARDS HIGHLY PREFERRED—cash can carry viruses more easily and can be handled by multiple people in short periods of time. Help us out by using cards or buying ahead of time 
Thank you for your continued support of The Grand Cinema. We take this situation seriously and are doing our part to help keep our film-loving community as safe as possible. If you find yourself unable to attend in the near future, please consider a donation, purchasing a gift card, or purchasing/renewing your membership.

March 4, 2020

The Center for Disease Control and Washington Department of Health have reported an outbreak of 2019 Novel Coronavirus (COVID-19) in the United States and in Washington State. 

The Grand Cinema is dedicated to helping protect the health and safety of our customers, volunteers, and staff, and community as a whole. We are following instructions from the WA DOH and CDC very closely and will follow the guidance of all federal, state, and local authorities in responding to these events.  

At this time, all screenings and events will happen as scheduled. We have issued hygiene reminders and instructions to all staff and volunteers and are taking extra measures to help contain the spread of possible infection, including frequent cleanings of restrooms, theater surfaces and door handles, and implementation of strict hand washing procedures.

We urge our patrons and volunteers to take the following measures: 

Please refer to the following links for updated information and guidance on responding to the COVID-19 outbreak: The Washington State Department of Health, Centers for Disease Control (CDC), Tacoma-Pierce County Health Department, Tacoma Public Schools, and City of Tacoma

Any changes to our response to the situation or our schedule will be communicated via email, website, and social media. 

Sincerely, 
The staff at The Grand Cinema

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